The welfare benefits system in the UK was created to provide a safety net for those who found themselves in difficult situations in life, situations that may arise from a long-term illness, the loss of a job, or the death of a loved one.
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Many people assume that the only way to resolve any legal issues they find themselves caught up in is by recourse to professionals such as solicitors or barristers. They will often accept high legal fees as an inevitability, not knowing that there are other options open to them.